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Talk to the team.

Planning a large rollout, waiting on SDK access, or working through a privacy review? Write to us. A short note with the details below gets the fastest useful answer.

One address. Every question.

Most questions fall into one of these.

  • Large rollouts and rate limitsOrganisations start at 1,000 requests a second. Tell us about the traffic you expect.
  • SDK accessSDK packages are not on public registries yet. Ask for access for your platform.SDKs
  • Privacy and data requestsQuestions from your privacy team, and erasure requests from your visitors.Privacy by design
  • BillingTop-ups, auto top-up and usage live in the console. Write to us for anything they do not answer.Pricing
Write to ussupport@fingerly.io

To help us answer quickly, include:

  • Your organisation’s name
  • The environment and key prefix involved, never the secret itself
  • Request IDs for anything that looks wrong
  • Your expected monthly identifications, for rollouts
Email the team
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